FAQ's

Orders for Xmas, Mother's Day etc is there a longer waiting period for orders? Yes, please allow up to 2 weeks to receive your order during any major holiday.

What is the waiting time for Omega Dream Candles? There is a 4-5 week wait time on the new range candles as they are made by Wicked Earth with Omega Dreams essential oil blends.

Where are you based? Omega Dream treatments are based at The Sanctuary Salon located at 10 Union Street, Gawler.  Appointments can be made by contacting Skye directly on 0403 420 711.  Omega Dream products are made at Skye’s home in Gawler.

How do I book an appointment? Call Skye directly on 0403 420 711 or email skye@omegadream.com.au

What times are available for treatments?  Skye is available Tuesday & Thursdays from 9am to 2pm.  Some week nights are also available from 5-9pm

What payment options do you have? This website offers Pay Pal or direct deposit.  

Are your products organic? Some ingredients used in Omega Dream’s products are organic but not all.  

How often can I use the mask? Use the mask no more than twice a week

How often should I exfoliate? Exfoliate your body no more than twice a week otherwise your skin cells don’t have time to regenerate.

I chose Click & Collect, where do I pick up my order from? Products are made at Skye’s home in Gawler and will need to be collected from there at an agreed time.

Are your products all natural? Most Omega Dream products use all natural ingredients.  There are some items however that do contain a preservative that isn’t natural or organic.  

How long will it take to get my order? Most orders will be made fresh and will take between 1-3 days to process.  If there is any delay you will be notified.

Are you orders made fresh? Yes most products are made fresh to order.  As they contain all natural ingredients we like to keep them as fresh as possible for you.  Some items do have a longer shelf life so these are made in bulk. Eg lip balms

What items need to be kept in the fridge? Bath Melts and Buff It Bars we recommend to keep in the fridge as they can and will soften in warmer weather.

How do I not contaminate my product if there is no preservative? Make sure hands are clean before using and keep the product away from water.

Why does it show 0 items in stock? Can I still order? Most products are made once an order is placed to keep it as fresh as possible. Some items do have a longer shelf life so these are made in bulk. Eg lip balms, bath bombs etc If the item states you can order when out of stock, then yes you can still order.